Whether you are an IT consultant, a real estate agency, a hardware provider or a hairdresser it is imperative that whoever is operating your telephone lines portrays the correct image of your company. They must be knowledgeable, informative, polite and, of course, they must speak your clients’ language. OnGenerate© from Online Marketing can quickly and easily provide this service of the highest standard.
…or, you could look to outsource this task to a contact centre solutions company with a fully trained team of telephone operatives specialising in your business area. Not only does OnGenerate© from Online Marketing Business Solutions take the ongoing chore of managing your telephone operatives off of your shoulders (relieving you of the additional stress of human resources), but it also ensures that your clients always receive the warmest welcome from someone who really understands their needs.
- No incoming calls will ever be missed & all incoming enquiries will be answered efficiently and effectively.
- All clients will speak with a representative in their own language providing a higher level of customer satisfaction and avoid any communication barriers.
- New leads can be generated and training can be provided to increase closure rate once transferred.
OnGenerate© from Online Marketing Business Solutions is here to serve your changing needs at any given moment
OnGenerate© is fully scalable which means that you can contract anything from 1 receptionist to 100 contact centre operatives, or more. Should your incoming enquiries suddenly increase at any stage and for any reason, we can increase the resources dedicated to answering your calls. On the contrary, if you choose to cut back your business outgoings at any time, then you have the flexibility to downscale as required without having to worry about timely/ political staffing issues.
- Virtual Receptionist
- Outbound Sales Representatives
- Inbound Sales Representatives
- Bespoke Sales Training and Support
Contact us today for a free OnGenerate© consultation. http://www.online-m.com/ongenerate
UK : 0871 987 1730
DE : 0711 268 99733
ES : 951 203 987
Columbia: 5713819258 (09.00 – 11.30)