Credit Collections executives will often complain that daily life becomes a battle with frequently unsatisfactory results for both parties. However, Online Marketing knows that much of this stress can be avoided if the process is handled well from the beginning. Services such as OnCollect© provides:
- Clear Communications
The Office of Fair Trading states that debtors should be treated fairly with transparent dealings and consideration. It also advises that clear and effective procedures are established from the outset. But many companies struggle to keep on top of their pending invoices – the simple tasks of sending the paperwork on time, allocating suitable payment terms and maintaining correct and regular communications until payment is made can often become problematic.
- Thorough Reporting
From the moment that a sale is made, the collection team should be aware of the pending amount so that the data can be processed, scheduled for follow-up and applied to future financial forecasts. Online Marketing Business Solutions manage this with a system that provides live report stats meaning that both the Online Marketing credit collections professional and the client are aware of the exact status of an account at any moment.
- Dedicated Professionals
Whilst many companies still lump incoming and outgoing accounts into the one department, experts now know that it is important to allow your staff to specialise in what they do best. The skills required for these two basic business tasks are very different. Online-Revolution knows that financial efficiency can be greatly improved when credit collection is outsourced. Our expertise and dedicated customer service could transform your company accounts and the overall success of your business.
OnCollect© from Online Marketing has witnessed the VAST improvement that an outsourced and dedicated credit collections service can have on a business’ incoming cash flow.
Contact us today, for your free consultation (T) 0871 97 1730
or visit our website www.online-m.com for further information.